Novatia Contact Form

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Questions about MS analysis

Questions about NMR analysis

Sample Submission related inquiries

Questions about Promass

Questions about Oligo HTCS

Questions about Impurity Isolation and Identification

Questions about Higher Order Structure (HOS) Sameness

About You

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Company Information

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MS Information Request(Required)

I would like to obtain more information about Novatia's routine MS services.

I would like to obtain pricing for MS routine services.

How do I submit my MS samples?

How will I get my results and what will it look like?

I would like to obtain a quote for routine services.

I require a custom project.

Routine services are not formally quoted.

Check out Novatia’s MS Information Page: Novatia MS Services

Routine services are not formally quoted.

Check out Novatia’s Routine MS Pricing Page: MS Pricing Services

Routine services are not formally quoted.

Check out Novatia’s MS Submission Guidelines Page: MS Submission Guidelines

Check out Novatia’s Sample Submission Page: Sample Submission Form

Check out Novatia’s ProMass Report Data Example!

-Routine services are not formally quoted.

-Novatia publishes pricing, terms and conditions, and contact information for MS Peptide & Protein analyses on our website page: MS Peptide & Protein Pricing.

-We suggest that you provide your procurement team with a pdf of our pricing page, including to highlight the grid that lists the per sample price of the appropriate analysis method.

-Please note, Novatia provides non-regulated products and services for research and development purposes.

-Also note that Novatia does not register with third party procurement or payment services.

-Sample analysis requests must be submitted by completing an online request: sample submission form

-When submitting requests for analysis, a correctly completed excel sheet will tabulate the cost of the submission for use in generating a PO.

-Request for Vendor update details may be sent to accounting@enovatia.com

Please note, Novatia provides non-regulated products and services for research and development purposes.

We will need more information about the drug product before we are able to provide a quote for a custom project. Please provide more information below.

MS Additional Information

Provide more information regarding your needs or ask any additional questions here:

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NMR Information Request(Required)

I would like to obtain more information about Novatia’s NMR services.

I need NMR data acquisition only

I need detailed NMR data interpretation and structure confirmation on a known sample of high purity above 95%

I would like to obtain more information about NMR Structure elucidation of an unknown.

I would like to know more about Higher Order Structure Sameness analyses by NMR for biosimilars.

Check out Novatia’s Routine NMR Page: NMR Services

NMR Additional Information

Can you provide more information regarding your needs and ask any questions here:

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Sample Submission Request(Required)

I have questions about the Sample Submission process.

What is the best way to ship samples to Novatia?

When may I expect results?

Where may I find pricing for routine services?

May I request a formal quote?

How may I establish an account with Novatia, LLC?

Check out Novatia’s Routine Sample Submission FAQ Page: Questions & Answers!

Check out Novatia’s Shipping Tips Page: Shipping Tips & Guidelines

Turnaround time for routine analyses is 1-5 business days from your samples entering our analysis queue.

*Prior to your samples entering our analysis queue, Novatia must first receive your completed online submission form, inclusive of a valid form of payment.

*Please do not ship samples prior to receiving an email confirmation of your online submission request.

Check out Novatia’s FAQ Page: Common Questions & Answers!

Check out Novatia’s General Pricing Page: Novatia Pricing

Routine services are not quoted. Purchase orders may be generated from the information located on Novatia's pricing page. Novatia's terms & conditions are located in the lower section of each Pricing Page.

Please forward any vendor setup forms and questions to accounting@enovatia.com

Sample Submission Additional Information

Please detail your inquiry in the space below and a response will be sent to the email that you've provided.

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General Inquiry Options(Required)

I have a pricing or accounting question

I have a sample submission related question

I want to order consumable traps

Other

Check out Novatia’s ProMass Page: ProMass

Check out Novatia’s HTCS Page: Oligo HTCS

Additional Information

Provide more information regarding your project needs here:

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ProMass Inquiry

I would like to obtain more information about ProMass

I would like a ProMass Quote

I would like to upgrade my ProMass key

I would like to try ProMass for the Desktop

I would like to see example data of ProMass

I would like a demonstration of ProMass - process my data

Check out Novatia’s ProMass Quote Generator Page: ProMass Quote

Check out Novatia’s ProMass Upgrade Page: ProMass Upgrade or Purchase

Check out Novatia’s ProMass for the Web page: ProMass for the Web

Please provide information below on your current setup that would use ProMass for the Desktop and intended use for the software (oligos, oligo sequencing, mRNA capping, proteins, peptides, etc)

Check out Novatia’s ProMass Features page: ProMass Features and Examples

MS Instrument Vendor

ProMass Demo - Vendor

Thermo - Xcalibur

Waters - MassLynx

What instrument was used to collect the data?

What instrument was used to collect the data? -ProMass Demo

Indicate the type of molecule you are analyzing

Analyte type - ProMass demo

Oligonucleotide

Small protein/peptide

mAb or other large protein

Small molecule

Other

Please specify other analyte types

Analyte type other - ProMass demo

Indicate the applications you are most interested in (select all that apply)

Applications ProMass Demo

Mass confirmation

Impurity profiling

Sequence confirmation

Post translational/transcriptional modifications (PTMs)

Drug to Antibody Ratio (DAR)

Chemical formula confirmation

Other - please indicate in the field below

Other ProMass Applications

ProMass Additional Information

Enter your questions below & provide any necessary information:

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Oligo HTCS Inquiry

I would like to purchase a complete Oligo HTCS system

I would like to upgrade my current MS instrument with HTCS application package

I would like to obtain more information about Oligo HTCS

I want to order consumable traps

Check out Novatia’s Trap Order Page: Order Traps Here!

Oligo HTCS Additional Information

Enter your questions below & provide any necessary information such as needs, goals, current setup, etc.

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Confirmation ID