ProMass Knowledge Base
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Getting Started
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ProMass (Xcalibur)
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ProMass (MassLynx)
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ProMass (Web)
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FAQ
- Accessing the Latest On-line Help
- Are there any compatibility issues with ProMass on Windows 10?
- Available Videos/Webinars
- I recently bought ProMass but I do not know how to use it.
- What instrument vendor platforms can I use ProMass with?
- Which version of Windows do I need to run ProMass?
- Windows Defender is not letting me install ProMass on Windows 10, what do I do?
- Do I need to download or purchase anything to use ProMass for the Web?
- How do I get a quote for ProMass?
- I bought ProMass for Xcalibur years ago and I need to re-activate my copy/lost my copy/lost my computer/moved computers/etc...
- Is there a way to demo ProMass or ProMass HR before I buy it?
- Should I use ProMass for the web or buy my own copy of ProMass
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Viewing ProMass Data
- Are there any compatibility issues with ProMass on Windows 10?
- I bought ProMass for Xcalibur years ago and I need to re-activate my copy/lost my copy/lost my computer/moved computers/etc...
- Which version of Windows do I need to run ProMass?
- Which versions of Xcalibur are compatible with ProMass
- Windows Defender is not letting me install ProMass on Windows 10, what do I do?
- Accessing the Latest On-line Help
- Creating Xcalibur Processing Methods for ProMass Peak Detection
- How to fix the “Calibration file not specified” error message in Xcalibur 4.x
- How to upload your data for a ProMass tech support case
- I recently bought ProMass but I do not know how to use it.
- The Correct Batch Reprocess Options in Xcalibur
- Why are Batch and Manual Processing not providing the same results?
- Error message 'Sentinel Key Not Found'
- How to fix the “Calibration file not specified” error message in Xcalibur 4.x
- How to upload your data for a ProMass tech support case
- I am seeing the error 'Feature has expired (H0041) or (H0005)' and I can't use ProMass.
- The Correct Batch Reprocess Options in Xcalibur
- Why are Batch and Manual Processing not providing the same results?
- Are there any compatibility issues with ProMass on Windows 10?
- I bought ProMass for Xcalibur years ago and I need to re-activate my copy/lost my copy/lost my computer/moved computers/etc...
- Which version of Windows do I need to run ProMass?
- Windows Defender is not letting me install ProMass on Windows 10, what do I do?
- Can ProMass for the Web deconvolute LC/MS data sets?
- How do I convert my raw data to text to use with ProMass for the Web?
- Managing Your ProMass for the Web Subscription
- Should I use Comprehensive Deconvolution?
- Should I Use the Advanced Parameters?
- What are peak/ merge width?
- What does “Clone Project” do?
- What is Input M/Z Range?
- Are there any compatibility issues with ProMass on Windows 10?
- What instrument vendor platforms can I use ProMass with?
- Which version of Windows do I need to run ProMass?
- Which versions of Xcalibur are compatible with ProMass
- Windows Defender is not letting me install ProMass on Windows 10, what do I do?